HELP CENTER
Persana FAQs
Explore frequently asked questions about Persana, covering data integrations, pricing and credits, and more. If you’re looking for more answers, get in touch on Slack or book a call.
Persana Overview
How do credits rollover work for monthly plans?
How to credits rollover work for annual plans?
What are waterfall emails?
How do I contact support?
What is Persana's Cancellation Policy?
How to report data quality issues?
AI Personalization
How to personalize and send messages?
How to use the Quantum Agent for data extraction?
How to use company hiring triggers?
Pricing & Credits
How much do the enrichments cost?
What if I need more credits?
Can I cancel/downgrade my plan?
Will be I charged for the free trial?
If I upgrade to the next plan, do I get to keep existing credits in my account?
What happens to my credits when I cancel my account?
What happens to my credits if I pause my account?
Persana Unlimited
What is the Persana Unlimited Plan?
What is special in Persana Unlimited?
Is job change tracker included in Persana Unlimited?
Is Autopilot included in Persana Unlimited?
Can I get discount on Persana Unlimited?
Prospecting & List Building
How can I import a CSV on Persana?
How can I map out columns for enrichment?
What is the conditional run feature?
How can I enrich full profile data in Persana?
How to add more records into an existing table?
How to remove duplicate rows in Persana?
How to export a table as a CSV in Persana?
How to share a table link in Persana?
How to duplicate a table in Persana?
How can I find people's emails and phone number?
Integrations & Partners
What is Webhooks?
What are API Keys?
What email enrichment tools does Persana integrate?
How many data providers does Persana have?
Will be I charged for the free trial?
AI Agents
What does Persana Outbound Agent do?
Can I automate outbound message with Nia?
Can I use Persana AI agent to enrich inbound leads?
Account Management
How can I check your subscription renewal date?
How to track credit usage on Persana?
Can I add other members to my account?
How can I cancel my account?
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