Quest labs
Quest is an AI-powered orchestration for growth and product teams—driving engagement, retention, and revenue with real-time personalization.
Challenge
As a provider of AI-powered growth orchestration, Quest understood the importance of personalization at scale. However, their own outreach efforts were being hampered by email deliverability issues and inefficient personalization processes that weren't living up to their product's promise.
When Quest began this initiative, they faced three critical challenges:
Low email deliverability rates affecting campaign performance
Manual personalization processes consuming valuable team resources
Limited ability to scale their lead generation efforts effectively and on autopilot
Solution
We implemented a comprehensive email deliverability and automation solution that transformed Quest's outreach capabilities:
Implementation Highlights
Established dedicated IP warming protocols and DMARC/DKIM/SPF authentication
Developed AI-powered personalization templates for different customer segments
Created automated workflow triggers based on prospect behavior and engagement
"The implementation was seamless. Within weeks, we saw our emails consistently landing in primary inboxes, and our team was freed up to focus on strategy rather than manual tasks," noted Quest Team.
Key Features Deployed
Advanced email deliverability and data quality
AI-driven personalization engine for targeted messaging
Automated lead scoring and qualification
Outcome
The results exceeded expectations across all key metrics:
Achieved 98% email deliverability rate
Generated over 4,000 new qualified leads in the first quarter
Reduced personalization time by 85% while maintaining high engagement
Saw 3X growth in pipeline value from email campaigns
"Not only did we solve our deliverability issues, but we also discovered a scalable way to grow our pipeline while maintaining the personal touch our prospects expect."
The implementation has transformed Quest's ability to reach and engage prospects effectively, setting the foundation for sustained growth in their lead generation efforts.
How Persana increases your sales results
One of the most effective ways to ensure sales cycle consistency is by using AI-driven automation. A solution like Persana, and its AI SDR - Nia, helps you streamline significant parts of your sales process, including prospecting, outreach personalization, and follow-up.
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